LEADING THE FUTURE OF RURAL HEALTHCARE
Eureka Springs Hospital has launched Arkansas's first fully integrated emergency and urgent care healthcare system, a new model designed to ensure patients receive the right level of care, at the right cost, no matter when they walk through the door.
Under the new system, every patient who arrives at Eureka Springs Hospital — whether by choice or necessity — will first be evaluated by the hospital's healthcare team. Based on that evaluation, the team determines whether the patient's condition requires emergency-level care or can be safely and effectively treated through urgent care. Patients who don't require emergency intervention can be shifted into an urgent care setting, where treatment is available at a significantly lower cost than a traditional emergency department visit.
“So many people come to the emergency room because they simply don’t know how serious their condition is — and they end up paying emergency-level prices for something that didn’t require emergency-level care,” said CEO, Dr, Tiffany Means. “By combining emergency and urgent care under one roof, with one evaluation process, we can get patients to the right care faster and save them and their insurance significant money, without ever compromising on quality care or safety.”
Key Benefits of the Eureka Springs Hospital Emergency + Urgent Care System
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One point of entry, right level of care: Every patient who walks through the front door is clinically evaluated first, then directed to emergency or urgent care based on medical need — not guesswork.
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Significant cost savings: Patients who are appropriately moved to urgent care avoid the substantially higher costs typically associated with emergency department visits.
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True 24/7/365 access: Eureka Springs Hospital is open around the clock, every day of the year, so patients can receive prompt evaluation and appropriate care regardless of the time, day, or season.
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First of its kind in Arkansas: Eureka Springs Hospital is the first hospital in the state to offer this fully integrated emergency and urgent care hybrid model.
Our Team
HR Director
Radiology Supervisor
Dr. Jacob Roberts
Medical Director
Chief of Staff
Interim-Chief Financial Officer
Laboratory Supervisor
Clinical Nurse Executive
Clinical Operations Manager
The Eureka Springs Hospital is owned by the city and operated/managed by the Eureka Springs Hospital Commission. The Commission is comprised of seven civic service volunteers dedicated to providing quality healthcare and emergency services to residents and visitors to the Greater Eureka Springs area and Carroll County. The hospital has been serving the community and surrounding areas since 1929.
Medical Experience
The current commission includes several members with experience in the medical profession: RN (25 years), LPN and Certified Tumor Registrar (30 years), Anesthesiologists, Biochemist, Pain Management and Emergency Medicine (40+ years), Psychology, Trauma and Mental Health specialists. They have worked in hospital, clinical, outpatient surgery and academic environments.
Business and Management
The Commission also includes C-level professionals (CEO, CFO, COO) and entrepreneurs with business and management experience in accounting (CPA), insurance, real estate, marketing and communications, economic and community development and technology enterprises.
Public Service
Commissioners have served and are currently serving on national, state, county and local boards, commissions, and foundations. They are also dedicated volunteers for many civic and nonprofit organizations.
The commission meets on the third Monday of every month at 1 p.m. in the Eureka Springs City Auditorium. The meetings are broadcast on the city's Youtube page if you can't make it in person. We welcome everyone at our meetings and hope to see you there!